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GEMS is dedicated to providing the highest quality equipment, personnel and customer service in the industry. GEMS ensures that its service to customers remains at peak levels through a strategic quality assurance program.
Our process to improve operational performance focuses on identifying the root cause of quality issues, implementing corrective measures to prevent recurrence and measuring performance to understand what is working and where we can implement continual improvements.
GEMS is committed to quality in all parts of its business. Our corporate expectations require management to ensure mechanical and operational integrity through the development of preventive maintenance programs, mechanical integrity procedures, employee training and tracking systems to ensure completion of action items from risk assessments, hazard analyses and audits.